Process Improvement to Increase Your Return On Investment...

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Business Process Improvement

  • Business Improvement Audit
  • Business Plan Development
  • Profit and Goal Setting (P&L)
  • Growth Strategy
  • Merchandising Optimization
  • New Store Project Management
  • Process and Procedure Documentation
  • Marketing Positioning

 

 Organizational Process Design

  • Recruiting and Hiring
  • Compensation Planning
  • Job Description Development
  • Staff Evaluations
  • Customer RelationsTraining Solutions
  • Sales Skill Development
  • Management Skill Development

 

 

Customer Relationship Management
  • Customer Experience Optimization
  • Customer Service Evaluations
  • Software Evaluation and Selection
  • Direct Marketing Development
  • Club Development

 

Ongoing and/or Project Programs

  • Visual Merchandising
  • Assisted Merchandise Buying
  • Secret Shopper Program and Assessment

 

Restaurant/Retailer & Non Profit Support

  • Wine List Consultation
  • Event Management
  • Staff Training
  • Fundraising Assistance
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To arrange a consultation with Matson Solutions contact:

Holly Matson

Tel: (206) 255-6766